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The Consultative Sales Coach: The Evolution of the Salesperson to Coach Customers to Succeed – Part 1

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The Consultative Sales Coach: The Evolution of the Salesperson to Coach Customers to Succeed – Part 1Career Advice, coaching salespeople, customer service, Prospecting, Cold Calling and Networking, Sales Coaching, Sales Management, Sales Training

by Keith Rosen on November 20, 2017 with 0 comment

Your customers have evolved. So have your salespeople. That’s why top salespeople are great coaches. Instead of training salespeople with outdated techniques your competitors use, developing a top-performing sales team requires transforming salespeople into The Selling Coach. To become a sales champion, attain market dominance and outsell your competition, The Selling Coach attracts more business …

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How to Build an Awesome Personal Brand So Everyone Loves You

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How to Build an Awesome Personal Brand So Everyone Loves Youactive listening, closing the sale, Cold Calling Tips, Communication, customer service, leadership, Life Coaching and Career Coaching, Sales Management, selling

by Keith Rosen on November 11, 2017 with 0 comment

Butting heads with some people, co-workers or clients you can’t stand working with? Stressed and frustrated because they prevent you from getting your job done rather than help? This stagnates growth, productivity and revenue. There’s no reason to tolerate toxic relationships when all it takes is a conversation to repair and reinvent it. Here’s how …

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How to Increase Customer Retention, Lifetime Value and Reduce Your Cost Per Sale

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How to Increase Customer Retention, Lifetime Value and Reduce Your Cost Per Saleclosing the sale, coaching salespeople, cold calling, customer service, Prospecting, Cold Calling and Networking, Sales Management, Sales Training, selling

by Keith Rosen on October 13, 2017 with 0 comment

If delivering exemplary customer service is a cornerstone to building your business, revenue, referrals and client retention, then why do most companies invest more time on customer acquisition instead of retention, fail at meeting customer expectations and ultimately lose business to competitors? Here’s your strategy to avoid time-consuming customer service issues and selling stress, while …

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How to Manage Toxic People and Bad Attitudes

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How to Manage Toxic People and Bad AttitudesCommunication, customer service, Hiring and recruiting, Leadership, management articles, Sales Coaching, Sales Management

by Keith Rosen on June 24, 2017 with 0 comment

Have you ever had to work with someone whose negative and difficult personality impacted productivity and caused additional stress? Here’s a strategy to turnaround destructive behavior and a caustic attitude to make a toxic person a model employee. Have you ever found yourself in this situation? “Their negativity rubs off on the rest of the …

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How to Eliminate Corporate Silos, Repair Trust and Build Exceptional Relationships

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How to Eliminate Corporate Silos, Repair Trust and Build Exceptional RelationshipsAccountability, career coaching, coaching salespeople, Communication, customer service, How to Manage Your Team, Sales Management

by Keith Rosen on May 29, 2017 with 2 comments

If communication is the foundation for all successful relationships, then why do we struggle with creating rewarding, supportive relationships that foster alignment around shared goals, especially with the people we rely on to achieve greater personal and organizational success? Shoot the Messenger Did you ever cut someone off when speaking to them just to get …

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DELETE – That Was Your Email. 5 Strategies for Winning Email Campaigns – Part TwoBusiness Tools, cold calling, Cold Calling Tips, customer service, Marketing, Sales Coaching, sales tools, Sales Training, Technology and Software

by Keith Rosen on October 7, 2010 with 1 comment

Developing an email template compelling enough to elicit a response from a prospect is hard enough. Unfortunately, this is only part of the challenge. What compounds this challenge are spam filters, firewalls and a slew of other devices that channel our innocent solicitation into the prospect’s spam folder or worse, the trash; never to find …

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When Technology Disconnects Us – How Sales 2.0/Web 2.0 Is Diluting The Power of Interpersonal CommunicationAccountability, All About Selling, Business Coaching, Career Advice, Communication, customer service, Executive Coaching, How to Manage Your Team, How To Sell and Sales Tips, management tips, Sales Coaching, sales tips, training for managers

by Keith Rosen on August 12, 2008 with 0 comment

Sales 2.0; the conversion of technology and sales and the symbiotic relationship between the two; how they can be integrated together and co-exist in harmony. Yet, with all the technology that is going to change how salespeople sell and manage themselves, we need to be keenly sensitive about removing the human side of interaction and …

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How to Secure Your Spot on the Customer Service Hall of ShameAccountability, Communication, customer service, Insights in Business

by Keith Rosen on June 5, 2008 with 0 comment

Here’s an article long over due, pointing the finger to the companies who can hold their heads high as the worst at customer service. Here’s the article. To me, it all comes down to corporate accountability, and in most cases, there is none. And all roads go back to management! So if management isn’t being …

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