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Podcast: How Top Salespeople Coach Customers to Succeed – Part 2

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Podcast: How Top Salespeople Coach Customers to Succeed – Part 2closing the sale, coaching salespeople, cold calling, Sales Coaching, Sales Management, Sales Training, selling

by Keith Rosen on December 9, 2017 with 0 comment

Great salespeople don’t always do different things. They think and do things differently. In Part 2 of this series, here’s a podcast interview I did with Ash Seddeek. Listen here to my podcast on the evolution of the salesperson – The Selling Coach and how the next generation of top salespeople are coaching their customers …

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How to Build an Awesome Personal Brand So Everyone Loves You

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How to Build an Awesome Personal Brand So Everyone Loves Youactive listening, closing the sale, Cold Calling Tips, Communication, customer service, leadership, Life Coaching and Career Coaching, Sales Management, selling

by Keith Rosen on November 11, 2017 with 0 comment

Butting heads with some people, co-workers or clients you can’t stand working with? Stressed and frustrated because they prevent you from getting your job done rather than help? This stagnates growth, productivity and revenue. There’s no reason to tolerate toxic relationships when all it takes is a conversation to repair and reinvent it. Here’s how …

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How to Increase Customer Retention, Lifetime Value and Reduce Your Cost Per Sale

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How to Increase Customer Retention, Lifetime Value and Reduce Your Cost Per Saleclosing the sale, coaching salespeople, cold calling, customer service, Prospecting, Cold Calling and Networking, Sales Management, Sales Training, selling

by Keith Rosen on October 13, 2017 with 0 comment

If delivering exemplary customer service is a cornerstone to building your business, revenue, referrals and client retention, then why do most companies invest more time on customer acquisition instead of retention, fail at meeting customer expectations and ultimately lose business to competitors? Here’s your strategy to avoid time-consuming customer service issues and selling stress, while …

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How Proactive Listeners Sell More, Coach Better and Win Big – Part One

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How Proactive Listeners Sell More, Coach Better and Win Big – Part OneAccountability, closing the sale, coaching for managers, coaching salespeople, cold calling, Communication, Leadership, management articles, Prospecting, Cold Calling and Networking, Sales Management, Sales Training

by Keith Rosen on July 8, 2017 with 2 comments

Authentic, clear, collaborative communication is the conduit to greater success. Yet, if we know listening improves relationships, trust and results, then why are most problems and breakdowns attributed to poor, ineffective listening? Here’s how proactive listening can accelerate success and just maybe, even solve world peace. Except from one of Keith’s future books and his …

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Your Assumptions (not the Objections) Are Killing Your Sales

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Your Assumptions (not the Objections) Are Killing Your Salesclosing the sale

by Keith Rosen on March 25, 2009 with 0 comment

It’s our assumptions around the sales process that often sabotage our selling efforts right from the start. Try this next time you get a price objection. “Your price is too high” can mean several different things depending upon who is sharing this perceived objection with you, certainly something different to each customer, depending on their …

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The I.G.O.  3-Step Permission Based Closing Process

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The I.G.O. 3-Step Permission Based Closing Processclosing the sale, sales tips

by Keith Rosen on October 4, 2008 with 0 comment

Rather than react to an objection with a statement that creates an adversarial posture between you and the prospect (Example: defending your position, service, or product) respond to the objections you hear with a question using the three step I.G.O. Permission Based Selling™ process to defuse them. Here’s how. Remember, after gathering the information during …

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If No One Likes to be Sold, Enroll Instead

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If No One Likes to be Sold, Enroll Insteadclosing the sale, sales tips

by Keith Rosen on September 25, 2008 with 0 comment

When presenting to a prospect, there’s a big difference between convincing and enrolling. Especially after identifying specific problems within the organization. Imagine you are at the point in a sale where you’re going to share the solution and enroll them in the solution and more so, taking action and making a change. Convincing/Selling: Changing someone’s …

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How to Boost Your Close Ratios

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How to Boost Your Close Ratiosclosing the sale

by Keith Rosen on February 28, 2008 with 0 comment

Recently I was asked what companies can do to ‘boost their close ratios’ in a specialty retail market. See if my answer applies to your market as well. Their Question: What techniques have you seen work in terms of boosting close ratios within the retail market? Are there any action steps that retail owners need …

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