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20 Questions that Turn Cold Prospects Into Loyal Customers

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20 Questions that Turn Cold Prospects Into Loyal Customers coaching salespeople, cold calling, management articles, Prospecting, Cold Calling and Networking, Sales Management, Sales Training

Proposal submitted, follow up done but no response from the prospect. They expressed interest but where did your customer go? Since 55% of selling time is wasted on unproductive prospecting, here are 20 questions that prevent prospects from going MIA, increase sales and keep you focused on the right opportunities to prevent sales frostbite. Excerpt …

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10 Ways to Become a Masterful Listener, Communication Titan and Elite Leader – Part Three

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10 Ways to Become a Masterful Listener, Communication Titan and Elite Leader – Part Three Communication, Leadership, Sales Coaching, Sales Management, Sales Training, selling

Proactive listening has proven to be the conduit to greater success. So, how do you actually become a better listener? Here are 10 proven strategies to implement today that will make you a masterful listener, communication titan, sales champion and transformational leader. (Have you experienced the evolution of sales and executive coaching and personal transformation? …

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How Proactive Listeners Sell More, Coach Better and Win Big – Part One

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How Proactive Listeners Sell More, Coach Better and Win Big – Part One Accountability, closing the sale, coaching for managers, coaching salespeople, cold calling, Communication, Leadership, management articles, Prospecting, Cold Calling and Networking, Sales Management, Sales Training

Authentic, clear, collaborative communication is the conduit to greater success. Yet, if we know listening improves relationships, trust and results, then why are most problems and breakdowns attributed to poor, ineffective listening? Here’s how proactive listening can accelerate success and just maybe, even solve world peace. Except from one of Keith’s future books and his …

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How to Manage Toxic People and Bad Attitudes

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How to Manage Toxic People and Bad Attitudes Communication, customer service, Hiring and recruiting, Leadership, management articles, Sales Coaching, Sales Management

Have you ever had to work with someone whose negative and difficult personality impacted productivity and caused additional stress? Here’s a strategy to turnaround destructive behavior and a caustic attitude to make a toxic person a model employee. Have you ever found yourself in this situation? “Their negativity rubs off on the rest of the …

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Shoot the Messenger: How to Eliminate Corporate Silos, Repair Trust and Build Exceptional Relationships

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Shoot the Messenger: How to Eliminate Corporate Silos, Repair Trust and Build Exceptional Relationships Accountability, career coaching, coaching salespeople, Communication, customer service, How to Manage Your Team, Sales Management

If communication is the foundation for all successful relationships, then why do we struggle with creating rewarding, supportive relationships that foster alignment around shared goals, especially with the people we rely on to achieve greater personal and organizational success? Shoot the Messenger Did you ever cut someone off when speaking to them just to get …

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17 Questions that Inspire Collaborative, Worthwhile Meetings

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17 Questions that Inspire Collaborative, Worthwhile Meetings career coaching, Communication, How to Manage Your Team, management articles, Sales Management, Sales Training

  It’s not always the responsibility of the manager to run a successful meeting. Lead the meeting with questions in order to avoid monotony and tap into each person’s experience, knowledge, collaboration and creativity so that you can create breakthrough results. Lead with Questions, Not Answers Weekly, monthly or quarterly meetings can get stale quickly. …

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If It’s Hit the Fan, Managers Aren’t Coaching but Are Losing Sales

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If It’s Hit the Fan, Managers Aren’t Coaching but Are Losing Sales Books, How to Manage Your Team, Sales Coaching, Sales Management, Sales Training, training for managers

Every manager has resolved a problem or closed a deal for someone, just to save the day. While they love you for doing this, it also comes at a great cost. Here’s how to resign from the time consuming role of super-salesperson and eliminate the messy problems that plague your Metropolis once it’s hit the …

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